Vitafoods Europe 2020 Postponement - Visitor Q&A

On this page, please find our answers to some of the most common questions relating to the postponement of Vitafoods Europe 2020, from 12-14 May 2020 to 1-3 September 2020, in light of the ongoing COVID-19 situation.

If you have a question that is not answered here, feel free to contact the Vitafoods Europe Customer Service team on vitafoodscs@informa.com or +44 (0)20 7921 8166

All press enquiries should be directed to Hannah Stirling at BDB, via Vitafoods@bdb.co.uk or +44 (0)161 546 0074.

Vitafoods Europe is now scheduled to take place between 1-3 September 2020. The venue is unchanged; the show will still be located at Palexpo, Geneva, Switzerland.

The Vitafoods Europe customer service team is always available to help and can be reached on vitafoodscs@informa.com or +44 (0)20 7921 8166.

Your registration will be automatically transferred to the September event. If you are unable to make the new date please get in touch by contacting our customer service team on vitafoodscs@informa.com. It’s likely that we will receive a high volume of requests but we’ll endeavor to respond to all enquiries within 48 hours.

Any queries relating to hotel or travel bookings should be addressed directly with your individual agent. Queries about hotels booked through the event website or directly with our accommodation partner should be directed to Bnetwork directly by contacting them on vitafoods@bnetwork.com.

Vitafoods Europe 2019 saw 24,211 visitors attend from 112 countries. The top ten visiting countries were as follows:

  1. Switzerland: 12.8%
  2. France 10.7%
  3. Germany 9%
  4. Italy 8.9%
  5. UK 6.6%
  6. Spain 4.9%
  7. Netherlands 3.9%
  8. Poland 2.6%
  9. USA 2.4%
  10. Belgium 2.4%

Our content team is working with proposed speakers to confirm the agenda for the September dates. We will share any changes with you as soon as we are able to.

Vitafoods Europe will not reimburse ancillary expenses. We are working with vendors to minimise the impact on our exhibitors, but any refund requests should be addressed directly with the provider.

We are and will continue to closely monitor developments of Novel Coronavirus, as your health, safety and wellbeing are our utmost priority, and will work with the Swiss government and local authorities to assess the situation nearer the time.

We strongly recommend all attendees to maintain good hand, respiratory and personal hygiene. We will work closely with Palexpo to enhance preventative measures at the event, to ensure the highest standards of cleanliness, and the following hygiene measures will be in place at the show:

  • Frequent cleaning and disinfection with specific attention to high-contact zones (doorknobs, handrails, etc), public areas, washrooms, café areas and registration areas
  • Four-hourly air extraction, increasing the circulation of air
  • Sanitisers in all registration areas, show-floor conference theatres, the media centre and organisers offices
  • On site infirmary and doctor will be available for first aid

Additional official communication from the Swiss government will be provided at entry points and in several locations around the exhibition, communicating the most recent guidance.